Our 20-Year Warranty!
We will replace or repair any products with defects in construction or workmanship.
Our products are designed to last, and we stand by their quality and craftsmanship.
For the warranty to apply, the product must have been used for its intended purpose and undergone normal use. Products are not covered by warranty if used for commercial purposes, have been modified, or if the defect has been caused by excessive wear and tear, or an accident.
Although our fabrics are the best stain resistant performance fabrics available in the world today, they are not stain proof. Please be cautious with turmeric, red sauce, markers, dyes, and items of clothing, like blue jeans. These and other common sense items, not mentioned, may leave permanent stains.
Please watch all our videos, so you are educated before finalizing purchase.
A Word of CAUTION: Sitting around the structured foam edge of the corner or armless may cause the cube to become deformed. In this instance, the warranty is not valid. The Soulfa’s intended use is for sitting on the seat cushions only.
We’re proud to be the only sofa/cloud company in the world to offer a 20-year warranty!
Jill Norris
It's a fact, that you will not receive better customer service from a company. As far as the Soulfa goes, it's so comfortable, and with 2 kids and 2 dogs, I'm amazed at how I've been able to keep it clean. If you are considering the RH (Restoration Hardware) Cloud, PLEASE do your research. You will not be sorry if you go with the Soulfa sectional.
Brandon Stoll
About 2 years ago, my mother-in-law purchased a Soulfa, and swears by the comfort and aesthetic (not to mention that 2 years later, Soulfa looks and feels as good as new), so we were hooked. The kicker for us is that they construct all their products without the use of formaldehyde and harsh chemicals. Plus, the customer service experience is something that I have not experienced in the service industry in a while. All in all, a 5-star experience from product to service!
Hannah Ofczarzak
We purchased a 7-cube Cloud couch from Soulfa and are thoroughly impressed. We were hesitant, as they don't have a showroom. We took a chance, and it is hands down the most comfortable Cloud Couch we have ever sat on. One of the greatest parts is that you don't have to constantly fluff it. We love Soulfa so much, we purchased a second one!
Gabriela Villacorta
I purchased a 7-cube white Soulfa 3 years ago, and I couldn't love it more! It holds up SO well despite pets and lots of guests, and I was crazy and got all white! But the quality is remarkable, so easy to clean, and it looks brand new. Amazing investment and great service.
Allison Smith
Alrighty, this company is freaking amazing!!! This couch was a very big decision for me because it is pricier, but when you compare it to the RH (Restoration Hardware) cloud couch, Soulfa is such a steal! I would recommend Soulfa 1000 times over, especially given the fact that it has washable covers. I couldn't be happier with the SOULFA and their team.
Basak Gazioglu
By far, the most comfortable sofa set I have ever sat in! The Vegan leather is super soft, and it looks absolutely gorgeous!! Customer Service is great. Delivery was smooth. All items arrived clean. I couldn't be happier with my decision. Worth every penny!
